Return Policy
Thank you for choosing AM MATERIELS!
We want you to be completely satisfied with your purchase. If you are not, you can return your item within 30 days from the delivery date for a refund or exchange.
Return Conditions
Products must be returned in the following condition:
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New (This includes unopened products in their original packaging and products that have never been used)
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Used (This includes products that have been opened or lightly used)
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Deadline: You have 30 days from the date of receipt of your order to return an item.
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Return shipping fees: The return shipping costs are your responsibility unless the item is defective or we made a shipping error.
How to Return an Item
- Contact us: Send an email to [email protected] with your order number and a brief explanation of your return.
- Prepare your package: Carefully pack the item in its original packaging, including all accessories.
- Send us your package: Send your package to:
AM MATERIELS, Parcolog, 72 Avenue de la Commune de Paris, 91220 Brétigny-sur-Orge, France
Refunds
- Processing time: Once we have received and inspected your return, we will process the refund within 7 business days.
- Refund method: The refund will be issued to the original payment method.
Exchanges
If you wish to exchange an item, please contact us at the email address above. We will send you a prepaid return label if the item is defective.
Questions?
Feel free to contact us at [email protected] or call us at XXX XXX XXXX.
