AM MATERIEL Shipping Policy

AM MATERIEL is committed to ensuring that your orders arrive quickly and securely. Delivery is free and available across all regions of France.

Delivery Location (Shipping Address)

AM MATERIEL delivers orders to the address specified in the order. Any address changes must be communicated via email to [email protected] and will only be accepted if the shipment has not yet been dispatched.

Shipping Fees Charged to the Customer

• Free Delivery (We deliver all items free of charge).

Estimated Delivery Time

• Order Cutoff Time: Orders must be placed before 6:00 PM (UTC+01:00) Central European Standard Time to be processed the same business day.
• Processing time: 1 to 2 business days (Monday to Friday) to process your order.
• Shipping time: 2 to 5 business days (Monday to Friday) to deliver your order to your address.

This results in a total delivery time of 3 to 7 business days to have your order delivered to your home.

We take your delivery preferences (day, time, etc.) into account and strive to offer you the best possible conditions.

If your order is delayed by more than 2 business days beyond the guidelines mentioned above, please contact us via email at [email protected] with your name, order number, and order date.

Shipping Confirmation & Order Tracking

You can check the status of your order at any time by clicking here. You can also reach out to our customer service at [email protected] for any inquiries.

You will receive a confirmation email once your order has been shipped. If you need to check the status of your order, feel free to email us—we are here to help.

Additionally, we are always available to answer your questions and listen to your suggestions to improve our delivery policy. Simply contact us via:

• Contact form
• Phone: XXX XXX XXX
• Email: [email protected]